NovaLiftGarage Doors (954) 758-9013
Garage door repair

Garage Door Cable Repair

Garage door cable repair is needed when a lift cable frays, snaps or slips off its drum and the door starts hanging crooked. NovaLift Garage Doors repairs lift cables for homeowners in Hollywood and across South Florida.

Cables are under high tension. Don't pull on a loose cable or touch the bottom brackets. Leave the door where it is and keep people and cars clear of it.

Lift cable wound on a cable drum at the end of the torsion shaft, dropping beside the track of a closed white garage door
How cables lift the door

Lift cables carry the force from the springs to the door

A steel lift cable runs up each side of the door. At the bottom, each one attaches to a bottom bracket on the lowest panel. At the top of a torsion system, it wraps around a grooved drum on the spring shaft. As the springs unwind, the drums turn and the cables pull the door up evenly.

Both cables have to share the load. If one frays, stretches or jumps off its drum, that side stops lifting properly and the door tilts. A tilted door can bind in the track and pull rollers loose, which is how a cable problem sometimes turns into an off-track door.

Two cable setups

Torsion-system cables and extension-system cables

Torsion-system cables

On a torsion system, the cables wind onto drums at each end of the shaft above the door. The springs turn the shaft and the drums take up the cable as the door rises.

A common failure is a cable that goes slack and slips off its drum, often after a spring breaks or the door comes down on something.

Where
Drums at each end of the shaft
Moves by
Winding onto a drum
Trouble sign
Cable loose or off the drum

Extension-system cables

On an extension system, the cable runs over pulleys tied to the springs along the ceiling, then down to the bottom bracket.

A worn or seized pulley can wear through the cable over time. Fraying near a pulley is a warning sign worth taking seriously.

Where
Pulleys above the ceiling tracks
Moves by
Running over pulleys
Trouble sign
Fraying near a pulley
Before you decide

What to know about garage door cable repair

Cables rarely fail on their own. What caused the problem usually matters as much as the cable itself.

  1. Springs and cables are connected

    A broken spring often leaves a cable slack or off its drum. When one fails, the other deserves a look too.

  2. Rust and wear weaken the strands

    A cable is many thin wires twisted together. Rust and broken strands near the bottom bracket are common signs it is losing strength.

  3. Cables usually age together

    Both sides have usually carried the same load for the same time. Depending on their condition, it may be worth asking about both.

  4. The bottom bracket holds full tension

    When the door is closed, the bracket where the cable meets the lowest panel is loaded by the springs. Loosening it can cause serious injury.

Cable questions

Garage door cable FAQs

Why is my garage door hanging crooked?

One cable has usually lost tension, slipped off its drum or snapped. Sometimes a roller has jammed on one side instead. Either way, running a crooked door can bend panels and track.

Can I put a cable back on the drum myself?

It isn't safe. Putting a cable back means working against spring tension, and the drum and bottom bracket can release with serious force.

What makes a garage door cable fray?

Normal wear, rust, a worn pulley or drum, or a cable rubbing on the track or door edge. A cable that has jumped the drum can also kink.

Door hanging crooked? Call first

Leave the door as it is and tell us which side sits low. You can also email [email protected].

Call (954) 758-9013